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Connecting Shopify lets the AdStellar agent ground its analysis in your real store data — actual orders, revenue, and average order value — instead of only what Meta reports. It also unlocks conversion-aware recommendations (for example, holding off on a Sales-optimized campaign until your pixel has purchase signal).

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Connect your store

1

Open Integrations

Click Integrations in the left sidebar (or Set up Connectors from the Setup page).
2

Find Shopify

It’s under the Ecommerce category, or type “Shopify” in the search box.
3

Click Connect and sign in

A secure Shopify window opens. Sign in with a Shopify account that has store owner or admin access, and approve the connection.
4

Wait for the Connected badge

After you approve, the AdStellar side finishes the handshake — this normally takes a few seconds, and at most two minutes. When the card shows a Connected badge, you’re done.
You do not need to pick any Access Scopes manually. The connection flow requests exactly the read permissions it needs (orders, revenue) automatically — if Shopify shows you a permissions screen, just approve it as-is.

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Troubleshooting

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The window says “Shopify isn’t loading right now” or spins forever

The connection handshake now times out after 2 minutes with a clear error instead of spinning indefinitely. If it times out or Shopify shows a connection error:
  1. Close the window and retry once. Transient Shopify hiccups are the most common cause.
  2. Sign in as the store owner or an admin — staff accounts without app-install permission can log in but can’t authorize the connection.
  3. Disable popup blockers / ad blockers for app.adstellar.ai, or retry in an incognito window (rules out extension conflicts).
  4. Use your yourstore.myshopify.com address when Shopify asks for the store, not your custom domain.

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Still stuck?

If the connection fails twice in a row, contact us via the in-app chat and include:
  • Your store’s .myshopify.com address
  • What you saw (error message, timeout, or infinite spinner)
  • The browser you used
The support agent will file it directly with engineering with that context attached.

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What the agent can do once connected

Ask in plain language and the agent uses your real store data automatically:
  • “What was my real Shopify revenue last week vs. what Meta reported?”
  • “What’s my AOV this month?”
  • “Which campaign drove the most actual orders?”
See Connectors & Custom MCP for tool permissions and workspace access controls.