> ## Documentation Index
> Fetch the complete documentation index at: https://docs.adstellar.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Tips & FAQ

> Get the most out of the AdStellar Agent — prompt tips, best practices, and answers to common questions.

## Tips for better results

<AccordionGroup>
  <Accordion title="Say what you want in plain language" icon="comment">
    You don't need special syntax. Describe the outcome — *"Make a UGC video that feels like a real customer review for my serum"* — and let the Agent ask follow-ups.
  </Accordion>

  <Accordion title="Name the product, campaign, or asset" icon="tag">
    If you mention a specific product, campaign, creative, or actor by name, the Agent looks it up directly instead of guessing — so you get more accurate results faster.
  </Accordion>

  <Accordion title="Pick the right mode for the job" icon="gauge-high">
    Use **Quick** for simple lookups, **Standard** for most work, and **Deep research** for big audits or end-to-end planning across many campaigns. See [Modes & Credits](/agent/modes-credits).
  </Accordion>

  <Accordion title="Paste references" icon="image">
    Drop in a competitor's ad to recreate, or a product photo to feature. The Agent can analyze images and use them as references.
  </Accordion>

  <Accordion title="Iterate in the same chat" icon="arrows-rotate">
    After the Agent makes something, just ask for changes — *"make the hook punchier,"* *"try a brighter background,"* *"give me 3 more variations."* It keeps the context of the conversation.
  </Accordion>

  <Accordion title="Ask it how things work" icon="circle-question">
    The Agent can explain AdStellar itself — credits, brand kits, AI actors, video styles, connecting Meta, and more. When in doubt, just ask.
  </Accordion>
</AccordionGroup>

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Where do I find the Agent?">
    It's the home screen after you log in, labeled **Agent** in the left sidebar, at [app.adstellar.ai/chat](https://app.adstellar.ai/chat).
  </Accordion>

  <Accordion title="Will it launch ads or spend money without my approval?">
    No. The Agent is confirmation-first. It never generates creative, launches a campaign, changes a budget, or pauses/resumes a campaign without showing you a confirmation card with the cost and waiting for you to click **Confirm**. Click **Cancel** and nothing happens.
  </Accordion>

  <Accordion title="Does talking to the Agent cost credits?">
    Yes — the Agent is a working media buyer, so messages that put it to work use credits. When it pulls performance data, runs analysis, researches, or plans campaigns, that turn is charged, priced by the amount of work done (up to a per-message cap by mode: Quick up to 200, Standard up to 700, Deep research up to 1,700). Lightweight glue turns — tapping a suggested chip, confirming a detail, or short clarifying replies that don't run any analysis — are free. Any paid action is confirmed before it runs, so there are no silent charges, and credits are priced so a typical message is a small fraction of your monthly balance. See [Modes & Credits](/agent/modes-credits).
  </Accordion>

  <Accordion title="What data can the Agent see?">
    Only **your own team and workspace data** — your products, brand kit, projects, assets, AI actors, campaigns, and live Meta performance. It uses this to make answers and creative specific to your account.
  </Accordion>

  <Accordion title="Can my teammates see my chats?">
    Your conversations are **private to you** by default (the **Me** tab). You can choose to share a conversation with specific teammates; shared chats then appear under the **Team** tab for the people you shared with.
  </Accordion>

  <Accordion title="Do I need a Meta account connected?">
    Creative generation works without it. Performance analysis, launching campaigns, and campaign management require a connected Meta ad account — see [Connect Meta](/getting-started/connect-meta).
  </Accordion>

  <Accordion title="Can it work with ads and creatives I already have?">
    Yes. It can analyze your existing creatives and campaigns, improve existing ads (copy, hook, tone, captions, A/B variants), and relaunch past winners.
  </Accordion>

  <Accordion title="How long do videos take?">
    Video generation runs in the background. You'll see a progress card, and the finished video drops back into the chat when it's ready — you can keep working or leave the page and come back.
  </Accordion>

  <Accordion title="Why did it suggest switching to a deeper mode?">
    If you're in **Quick** mode and your request needs more depth (like a multi-campaign audit), the Agent gives a quick first take and offers a one-click button to re-run it in a deeper mode. It does this because deeper modes have a higher per-message credit cap, so it asks rather than escalating silently.
  </Accordion>

  <Accordion title="What happens if I run out of credits?">
    You can still get help and quick answers, but you'll be prompted to upgrade or add credits before running a paid message. See [Plans & Credits](/billing/plans-credits).
  </Accordion>

  <Accordion title="Does creative made in chat show up elsewhere?">
    Yes. Anything the Agent creates lands in your projects, media library, and campaigns, so you can keep editing it in the rest of AdStellar.
  </Accordion>
</AccordionGroup>

## Troubleshooting

<AccordionGroup>
  <Accordion title="I get bounced off the Agent page">
    The Agent requires an active team. If you're mid-signup or don't have an active team yet, you'll be sent to the Canvas. Finish setting up your account and team, then reopen the Agent.
  </Accordion>

  <Accordion title="Performance or launch requests aren't working">
    These require a connected Meta ad account with imported campaigns. See [Connect Meta](/getting-started/connect-meta) and [Import Campaigns](/getting-started/import-campaigns).
  </Accordion>

  <Accordion title="A message says I don't have enough credits">
    Top up or upgrade from [Plans & Credits](/billing/plans-credits), or switch to a lighter mode (Quick) for simpler tasks.
  </Accordion>
</AccordionGroup>

## Related

<CardGroup cols={2}>
  <Card title="AdStellar Agent" icon="robot" href="/agent/overview">
    What the Agent is and how it works.
  </Card>

  <Card title="What You Can Do" icon="wand-magic-sparkles" href="/agent/capabilities">
    The full list of Agent capabilities with example prompts.
  </Card>

  <Card title="Modes & Credits" icon="gauge-high" href="/agent/modes-credits">
    How modes and credit charges work.
  </Card>

  <Card title="Need help?" icon="headset" href="/support/contact">
    Reach the AdStellar team.
  </Card>
</CardGroup>